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Privacy Policy

This privacy statement was last updated on June 16, 2026 and applies to citizens and legal permanent residents of the European Economic Area and Switzerland.

In this privacy statement, we explain what we do with the data we collect about you via https://vaticanroomsholidays.com/en. We recommend that you read this statement carefully. In our data processing activities, we comply with the requirements of data protection legislation. This means, amongst other things, that:

  • We clearly state the purposes for which we process personal data. We do this through this privacy statement;
  • we aim to limit the personal data we collect to only that which is necessary for legitimate purposes;
  • We first ask for your explicit consent to process your personal data in cases where your consent is required;
  • We take appropriate security measures to protect your personal data and also require the same of any third parties that process personal data on our behalf;
  • We respect your right to access your personal data or to have it corrected or deleted, at your request.

If you have any questions, or would like to know exactly what data we hold about you, please contact us.

1. Purpose, date and retention period

We may collect or receive personal information for a number of purposes related to our business operations, which may include the following: (click to expand)

1.1 Contact – By telephone, post, email and/or web forms

For this purpose, we use the following data:

  • A first name and surname
  • An email address
  • A telephone number

The legal basis on which we may process this data is:

Upon the provision of consent.

Retention period

We retain this data for the following number of months after the service has ended: 6

2. Sharing with other parties

We only share or disclose this data to processors for the following purposes:

3. Cookies

Our website uses cookies. For more information about cookies, please see our Cookie Policy. 

4. Disclosure practices

We disclose personal information if we are required to do so by law or by a court order, in response to a request from a law enforcement agency, to the extent permitted by other provisions of law, to provide information, or for the purposes of an investigation into a matter relating to public safety.

If our website or organisation is taken over, sold, or involved in a merger or acquisition, your details may be disclosed to our advisers and any prospective purchasers and will be passed on to the new owners.

We block the inclusion of full IP addresses.

5. Security

We are committed to the security of personal data. We take appropriate security measures to prevent the misuse of and unauthorised access to personal data. This ensures that only authorised personnel have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.

6. Third-party websites

This privacy statement does not apply to third-party websites linked to from our website. We cannot guarantee that these third parties will handle your personal data in a reliable or secure manner. We recommend that you read the privacy statements of these websites before using them.

7. Changes to this privacy statement

We reserve the right to amend this privacy statement. We recommend that you review this privacy statement regularly to keep abreast of any changes. In addition, we will notify you whenever possible.

8. Accessing and modifying your data

If you have any questions or would like to know what personal data we hold about you, please contact us. You can contact us using the details below. You have the following rights:

  • You have the right to know why your personal data is required, what will happen to it, and how long it will be kept for.
  • Right of access: You have the right to access the personal data we hold about you.
  • Right to rectification: you have the right to have your personal data supplemented, corrected, deleted or restricted at any time.
  • If you give us your consent to process your data, you have the right to withdraw that consent and to have your personal data erased.
  • Right to data portability: you have the right to request all your personal data from the data controller and transfer it in its entirety to another data controller.
  • Right to object: you may object to the processing of your data. We will comply with this, unless there are legitimate grounds for processing.

Please make sure you always clearly state who you are, so that we can be certain we do not modify or delete any data belonging to the wrong person.

9. Submitting a complaint

If you are not satisfied with the way we handle (a complaint regarding) the processing of your personal data, you have the right to lodge a complaint with the Data Protection Authority.

10. Contact details

PUNTO ZETA VACANZE ROMANE Ltd.
15 Alessio Baldovinetti Street
00142 Rome (RM)
VAT No.: 18462341001
Italy
Website: https://vaticanroomsholidays.com/en
Email: info@ex.comvaticanroomsholidays.com
Phone number: +393516626967

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